Data We Hold and Why We Hold It
When you create an account, we collect your name, contact details, and the payment method you link — whether that is JazzCash, Easypaisa, Raast or a debit card. This lets us verify your identity, process deposits and withdrawals, and keep your account secure. We also log
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device and session data — the browser you use, your IP address, and which pages you visit — to detect unusual activity and protect your wallet from unauthorised access. If you contact our support team, we keep a record of that conversation so we can follow
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up accurately. We do not sell your personal data to third parties. We may share limited data with payment processors and fraud-prevention services strictly to operate your account. Data linked to wallet transactions — such as a JazzCash mobile number or Easypaisa account reference — is
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retained for as long as your account is active and for a period afterwards as required by applicable financial regulations. You can ask us to delete non-essential data at any time through our support channel. Access to this platform depends on local law and is available
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only in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.